Frequently Asked Questions

You have questions and we have your answers.  Look through the information below to see if we've addressed your needs and if not, feel free to visit our SNAP User Forum for more technical detail. 

1. What is a "Wireless Mesh Network"?

A wireless mesh network is a network topology in which devices cooperate to relay data and commands to one another as necessary.  SNAP® Thing Platform, provides a superior mesh implementation for mobile devices in wireless multihop networks.  It offers adaptation to changing network topology and determines optimal routes between devices within the network. 

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2. What is SNAP and what is Thing Platform?

The SNAP Thing Platform helps product development teams design and implement intelligent, wireless systems faster by providing hardware and software tools that reduce the complexity of connecting, deploying and managing Things.

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3. What is the quickest way to get started with Synapse products?

If you are a product developer, we suggest purchasing the EK2100-220 evaluation kit or the EK5100 evaluation kit. These kits enable accelerated SNAP application development using SNAP based RF Modules, software, and the Portal IDE. Each kit contains hardware that allows the user to perform different experiments such as monitoring temperature, sensing light intensity, and controlling LEDs. The EK5100 extends the functionality to the cloud by including an internet gateway that connects to the IoT platform of your choice. For more on the SNAP Thing Platform, click here

If you are interested in our Smart Lighting products, click here to learn more.

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4. Are the Smart Lighting products using the same technology?

Yes, all of our products are based around the powerful, flexible and award winning SNAP, Thing Platform. 

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5. Are you a cloud or IoT platform provider?

In short, no, we are not.  Synapse specializes in providing tools and components to collect data from and propogate commands to/between/amongst remote connected devices.  We focus on the 'Things' in the IoT. In fact, our SNAP system allows you to connect to the cloud or IoT platform provider of your choice.

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6. What does Synapse do best?

Synapse is an Internet of Things (IoT) company specializing in providing software, hardware, and networking solutions to develop, deploy, and manage the "Things" in IoT. Synapse enables corporations, product companies, and business partners to make their products smarter and to manage products wirelessly.

Our Smart Lighting solution leverages this technology to provide an end to end lighting controls solution, SimplySNAP.

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7. What is Synapse's relationship to McWane, Inc.?

Synapse is proud to be a part of the McWane, Inc. family of companies, in particular, the Technology Division.  McWane Technology is neither a public company nor an investment fundand is committed to making decisions that build maximium value in the long term.  McWane believes value is created through solid strategy, strong execution and profitable growth.